Funds stuck on Changelly for over 5 months due to AML/KYC — No response, no progress

Just wanted to give an update regarding my case with Changelly. It’s now been over 5 months since my crypto funds were frozen due to a so-called AML/KYC check. I submitted every document they asked for, including full KYC, and have followed up dozens of times via support. Still, I get no updates — only vague automated replies (if any). Out of frustration, I’ve already reported this to several financial and consumer authorities in Saint Vincent and the Grenadines, including: FIU (Financial Intelligence Unit) FSA (Financial Services Authority) Consumer Affairs Department Attorney General Office Ministry of Finance CIPO (Commerce & Intellectual Property Office) It’s been a few days, but I’ve yet to receive any reply from them either. This is a serious issue. These platforms claim to follow legal compliance, but when things go wrong, they stay silent and leave users in the dark. My only goal now is to raise awareness and warn others: Avoid Changelly at all costs. Please upvote or share this if you’ve experienced the same. We need to speak out until this behavior is no longer tolerated. submitted by /u/quickieprs [link] [comments]

May 12, 2025 - 13:07
 0

Just wanted to give an update regarding my case with Changelly. It’s now been over 5 months since my crypto funds were frozen due to a so-called AML/KYC check. I submitted every document they asked for, including full KYC, and have followed up dozens of times via support. Still, I get no updates — only vague automated replies (if any).

Out of frustration, I’ve already reported this to several financial and consumer authorities in Saint Vincent and the Grenadines, including:

FIU (Financial Intelligence Unit)

FSA (Financial Services Authority)

Consumer Affairs Department

Attorney General Office

Ministry of Finance

CIPO (Commerce & Intellectual Property Office)

It’s been a few days, but I’ve yet to receive any reply from them either.

This is a serious issue. These platforms claim to follow legal compliance, but when things go wrong, they stay silent and leave users in the dark. My only goal now is to raise awareness and warn others: Avoid Changelly at all costs.

Please upvote or share this if you’ve experienced the same. We need to speak out until this behavior is no longer tolerated.

submitted by /u/quickieprs
[link] [comments]