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After leaving citizens on hold for 798 years, UK tax authority has £1B for CRM upgrade
HMRC kicks off procurement to modernize customer service after scathing reports The UK's tax collector plans to appoint a new CRM vendor to manage its vast interactions with citizens over their tax affairs.…
HMRC kicks off procurement to modernize customer service after scathing reports
The UK's tax collector plans to appoint a new CRM vendor to manage its vast interactions with citizens over their tax affairs.…
