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Zomato productises customer support, launches an AI-powered platform ‘Nugget’
Nugget, the first product from Zomato Labs, can resolve up to 80% of queries autonomously, said founder Deepinder Goyal.
Foodtech giant Zomato on Monday launched Nugget, an AI-based customer support platform. Founder Deepinder Goyal took to social media platform X to share the announcement.
“Nugget helps businesses scale support effortlessly—highly customizable, low-cost, no dev team needed. No rigid workflows, just seamless automation,” the post read.