Anything I can do?

I just got sent 2000$ In bitcoin to my first wallet from a website I used. It send and confirmed, I saw it and then when trying to transfer to my bank the app made me use my camera to verify my identity. My camera wouldn't work so Logged out of the app but then when I went back in and did the same log in with Apple it no longer showed my funds or anything in there at all. Same account and everything I had the bitcoin in and now nothing is there. They did not send me a wallet.dat but I have a plane.wallet? I also did not see the seed phrase and now this one will only pop up my account with nothing in it. I have it saved to icloud but it only shows the file plane.wallet. This screws because it was my first wallet and probably my fault from knowing nothing about crypto. But wondering if there is anything I can do at this point. Out of 2000$ hurts real bad especially for the reason I was going to use it for. Thank you in advance! submitted by /u/Accomplished_Luck195 [link] [comments]

Mar 31, 2025 - 22:20

I just got sent 2000$ In bitcoin to my first wallet from a website I used. It send and confirmed, I saw it and then when trying to transfer to my bank the app made me use my camera to verify my identity. My camera wouldn't work so Logged out of the app but then when I went back in and did the same log in with Apple it no longer showed my funds or anything in there at all. Same account and everything I had the bitcoin in and now nothing is there. They did not send me a wallet.dat but I have a plane.wallet? I also did not see the seed phrase and now this one will only pop up my account with nothing in it. I have it saved to icloud but it only shows the file plane.wallet. This screws because it was my first wallet and probably my fault from knowing nothing about crypto. But wondering if there is anything I can do at this point. Out of 2000$ hurts real bad especially for the reason I was going to use it for. Thank you in advance!

submitted by /u/Accomplished_Luck195
[link] [comments]